Common Troubleshooting Tips To Resolve Brother Offline Printer Issue

Common Troubleshooting Tips To Resolve Brother Offline Printer Issue

Common Troubleshooting Tips To Resolve Brother Offline Printer Issue

Although it is among the most well-known printer brands on the market, you might encounter some issues when working with Brother Printers. The Brother printer may display an error message, and causes you to be in a position to not print documents. When you encounter a problem with the printer you need to know the precise reason behind why does Brother Printer keep going offline and the best way to fix the problem. 

In this post, we have listed common causes and troubleshooting guidelines to resolve the Brother Offline printer issue. Check out the next sections to learn more about the issue and the troubleshooting guide. 

What are the Basic Causes for the Brother Printer Offline?

For Brother printers offline, there is an error that is often encountered. So, we’re going to discuss the causes of this error and the solutions. Let’s look at in-depth the options for fixing the issue of Brother Printer offline for both Windows and Mac operating systems. Here’s a list of the most frequent reasons that can cause Brother Printer offline error:

  • Brother Printer Paper jam error
  • Paper jam error
  • The error in the network connection between your printer and computer.
  • Ink toner blockage
  • The printer isn’t set to be the default printer.
  • Because of the printing job getting stuck in the queue
  • Old or corrupted printer drivers.
  • If you’ve chosen “use offline mode”, it might also show an offline issue.
  • Wrong printer settings.

It’s not a difficult job to convert a Brother Printer Online back and consequently print without hassle. If you’re not equipped with know-how in the field, then you may fail in the conversion process of the offline Brother Printer Online. You may now be feeling helpless and begin looking for help. We have gathered some effective ways to fix this issue. Let’s take a look!

Why did Brother Printer in Error State happen?

It could be a result of damaged wiring or lack of internet connection that causes your Brother printer does not to function correctly. Here are additional reasons that could cause the error state issue on the Brother printer: 

  • There may be Paper stuck within the printer tray.
  • Incorrect or loose connections to the printer may make it difficult to connect to the printer. Incorrect printer drivers can be the primary reason behind the problem.
  • Sometimes, the Brother printer will automatically go to an offline state or stop working.
  • Print jobs that are pending are stored in Print Spooler.
  • The cartridge of your printer may not be able to hold sufficient ink.

How Do I Fix Brother Printer in Error State Problem?

If you have identified the precise root of the issue it’s time to employ some method of technical assistance to resolve the issue. There are a variety of methods you could try to get your Brother printer back to an online condition. There are a few options below: 

Method 1: 

Follow the simple troubleshooting steps on your System There are several straightforward methods you can use to solve your issue. What you must do is: 

  • Make sure the cables connected to your printer are secure, secured, and not frayed. The worn-out wires are the primary reason for errors state issues on your system.
  • Sometimes restarting your printer or computer could also assist you in resolving your issue. Just shut off your devices, and then start them after five minutes. This will assist you in solving the problem.
  • Low levels of ink are also an important cause of the issue. To fix this, you must immediately test the levels of ink and then change them if they are need. Always utilize an authentic Brother ink cartridge with your printer.
  • Verify that there’s no jammed paper. If you find it, take out even one tiny piece of paper from your paper tray. The cleaning of the feeder tray can help you continue printing.

The steps above will aid you in resolving the issue. If the issue persists, you will follow the following solutions to resolve the Brother Offline printer issue. 

Method 2: 

Clear the Pending Print Jobs. Clearing the print jobs that are pending from the print spooler will aid in resolving any problems. To do this: 

  • Use the Windows + R keys simultaneously to open the Run prompt.
  • Now type C:\Windows\System32\Spool\Printers in the search box and press Enter.
  • Right-click the Printers folder, and choose to delete the folder on the keyboard.
  • After the file has been successfully delete, you can restart after which you can restart the Print Spooler process. Start the Runbox and search for Services.msc and press the Enter. Find and right-click on the Print Spooler option and click Restart.

Finally, restart your computer to verify that you can tell if the Brother printer error Windows 10 problem is resolve. If the issue remains unsolved then move on to the next step to resolve the issue. 

Method 3: 

Upgrade the Brother Printer drivers. Updating the Brother printer drivers could solve a variety of printer-related issues that caused printing-time problems in this Brother printer. It is possible to update the driver manually using the following steps: 

  • Start any browser you have installed on your system and go to Brother’s download and support page.
  • Search for the model of printer you’re using from the category of product.
  • Select to use the Windows Operating System, i.e., the OS that is installed, and then click Ok.
  • Click for the Full driver as well as the software package.
  • Choose your Brother Printer, then select “Add device” or click the “Add a device” button. Follow the on-screen directions to connect your printer.
  • If your printer isn’t display on the screen, then you need to click on it to select “the printer that I want is not listed”.
  • Choose “Add” in the “Add a Bluetooth, wireless, or network discoverable printer” option.
  • Then, click the Next button, and follow the directions in the display.

Once you’ve complete the above steps, you can restart your system and see whether the issue has been solve. 


These solutions assist you in resolving the Brother Printer error issue. These techniques will assist you to bring your printer back to a functioning state. If you’re experiencing issues, you should contact our experts in printers. They can help you fix your issue in a snap.

Also Read: How to Check Epson Printer Ink Level for Windows and Mac